Volunteers’ Week is a chance to celebrate and say thank you for the fantastic contribution millions of volunteers make across the UK. Please take time to read this beautiful story written by Jan & Mike, two wonderful Information & Advice volunteers.
Every day, volunteers give their time and effort to make an incredible difference for older people. Without them, we couldn’t be here when we’re needed most. Please read & share this story as widely as you can.
How to access the service
You can access our information and advice service in a number of ways.
By phone: 01872 266383
By email: firstname.lastname@example.org
At our office: Book an appointment or drop-in to our office in Boscawen House, Chapel Hill.
Our information and advice team are available Monday to Friday, 9 am to 5 pm.
Topics we cover:
Our advisors are trained to help you with the following topics.
- Social care – such as finding a care home or getting some help at home, and how it’s funded.
- Your income – including free benefits checks, help with applying for benefits and pension advice.
- Your home – information on staying warm at home, home adaptations and how to prevent falls.