As an MP, one of the main roles that I carry out is assisting constituents with their casework enquiries. We all get setbacks in life whether it be a financial difficulty, a disability, problems with housing or difficulty getting the right benefits or support from the Council. To make things worse, one of the frustrating things about modern life is that it sometimes seems hard to get through to anyone to explain the situation. We all have experience of being held in a queue for a telephone helpline only to be told when we do get through that we are in the wrong place.
I hold advice surgeries most weeks and also have a dedicated team who are here to help unblock problems. At any one time we have about 300 live cases where we are trying to assist people. We can’t help in every case, but we always try our best. Our offices in Westminster and Camborne can offer help and advice and, where necessary, pick up the phone on your behalf to try to get problems sorted. If you have a problem that you need help solving, why not email us to provide some detail or drop into our Camborne office to arrange to meet one of our team?